It appears like ChatGPT’s web site by chance uncovered electronic mail addresses that belonged to random customers.
The problem occurred on Monday morning when some customers additionally noticed ChatGPT displaying dialog histories that weren’t their very own. Throughout that point, James Laidler tried to join ChatGPT Plus, the paid model of the AI-powered chatbot. However he initially encountered errors.
Nevertheless, at about 10:36 am CT, he lastly reached the fee web page for ChatGPT Plus after refreshing a number of instances. The one downside? “I received a checkout web page with an electronic mail handle I didn’t acknowledge,” mentioned Laidler, who additionally submitted screenshots as proof.
He continued to refresh the positioning, hoping to see a traditional checkout web page. However Laidler both encountered an error or one other fee type that already had another person’s electronic mail handle already stuffed inside. “I noticed 4 (electronic mail addresses) in whole earlier than I finished doing it anymore,” he mentioned. “It was clearly different folks’s contact data.”
Laidler wasn’t the one one who encountered the issue. On Reddit and Twitter, a number of different customers have additionally reported seeing electronic mail addresses from strangers popping up within the ChatGPT Plus fee type on Monday morning.
“That is loopy, I am severely involved now concerning the safety of my account and my financial institution particulars,” wrote one consumer on Reddit, who determined to subscribe to ChatGPT Plus, regardless of seeing another person’s electronic mail handle initially populate the fee type.
ChatGPT’s developer OpenAI has only told PCMag it’s investigating the issues. So it’s unclear if the service merely experienced a glitch or something else. On the same day, ChatGPT also suffered a temporary outage. OpenAI has since suspended the chat histories sidebar and hit pause on letting customers subscribe to ChatGPT Plus.
Laidler initially tried to subscribe to ChatGPT Plus as a result of the paid model gives entry to GPT-4, the upgraded massive language mannequin for the chatbot program. However now he’s determined to skip on ChatGPT Plus, citing the potential electronic mail publicity downside. “I’m positively not going to do this. Clearly, they should work on this safety vulnerability,” he mentioned.
Laidler gave us three screenshots, every containing a random electronic mail handle. We’ve emailed all three for remark, however have but to listen to again from any of them.